Associated External Account for an Exchange Server 2003 Mailbox and Issues Accessing Other Mailbox Folders and Public Folders
Wednesday, October 20th, 20102010-10-20 Initial Post
Exchange Server 2003 SP2, Windows Server 2003 SP2 AD
I ran into an issue at work the other day which was new to me and I didn’t really find any good documentation either on the Internet or at work, so I did some testing and wrote up a procedure to get around the issue. The issue has to do with the Associated External Account feature. Basically, that feature is used to grant permission to a mailbox in a cross-forest account/resource forest setup. If both of a user's accounts in the account and resource forest are enabled (not MS recommended), he will not be able to access other users' Outlook folders or Outlook public folders unless a special procedure is followed.
I'm going to give an account of my testing scenario and will not be going into a lot of background details, so refer to the articles on MSExchange.org and MS TechNet for background info on the Associated External Account feature. The issue can be really confusing, so I don't expect anyone to follow it easily, but if you're reading this, then that means you might have run into the same issue and will understand what I'm describing. (more…)